How to Use Your National Disability Card
From showing your card while travelling to getting the help and understanding you need - plus carer tickets, concessions and discounts
A visual tool that speaks for you
Show your card whenever you'd find it helpful for others to know you're disabled - avoid awkward conversations, judgement, or questions, and get the help and understanding you need. With its instantly recognisable International Symbol of Access, the card speaks for you.
On public transport
Fellow passengers may offer you a seat or a helping hand.
At airports
Staff may direct you to the right lane, or help you avoid a queue, and fellow passengers can be more understanding.
At events and in shops
Let staff and fellow guests know you need assistance, or even just patience - without going into symptoms.
“The card has helped members of the public recognise why I may become overwhelmed in certain situations and also members of staff are now quick to assist me. The card is a physical visibility of the hidden disability.”
Travis
Access Carer Tickets & Concessions
Present your card at over 600 locations in the UK and abroad as proof of eligibility for carer tickets and concessionary rates. From theme parks and cinemas to theatres and attractions, you no longer have to carry around sensitive, cumbersome paperwork to prove you're eligible.
Find the venue you're interested in on our website
Search or browse the 'Days Out' or 'Leisure & Entertainment' categories.
Follow the instructions to get tickets
Log in with your unique card number to see exactly how to get tickets, step by step.
Show your National Disability Card at the entrance
Most venues ask to see your physical card at the entrance. If your card has expired, it may not be accepted.
“I think the card is absolutely fantastic and a life saver for my daughter! She has a rare and hidden disability and this card allows us to feel ‘seen’. As well as discounts for her swimming lessons, theatre tickets, local attractions around Cornwall, it has also given her a disability pass at theme parks such as Disney and ZooMarine in Portugal.”
Jenna
Exclusive Savings on Everyday Essentials
As a card holder, you also get to save hundreds of pounds a year on everyday essentials. Through exclusive partnerships with your favourite brands, card holders get access to discount codes and discounted gift cards covering supermarkets, restaurants, mobility aids, beauty, high street fashion and more. You could save £100 a year on groceries alone by using our discounted gift cards for your weekly shop!
Browse our Discounts and Benefits page to find your favourite brands
Log in with your unique card number to see how to get each discount.
Use discount codes when shopping online
Many brands offer simple discount codes to use when shopping online.
Use our discounted gift cards in store or online
Check out securely online within 2 minutes - your discount will be automatically applied, and your gift card is emailed instantaneously.
“I’ve just used two gift cards for the first time. Sainsbury’s and M&S - relatively easy to do. Only little savings but they will add up! I’m grateful for any help so thank you very much.”
Jenny
FAQs
Who is eligible for a National Disability Card?
If you have a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities then you are eligible. ‘Substantial’ is more than minor or trivial; ‘long-term’ means 12 months or more.
What documentation is required to apply for a National Disability Card?
We ask applicants to send us one piece of evidence that shows that they have a disability. Examples of documentation accepted include the back of your Blue Badge; Disabled persons' Freedom Pass; Disabled persons' Bus Pass; a letter from your doctor or other relevant medical letter; Disability Living Allowance (DLA) decision letter; War Pensioners' Mobility Supplement letter; Personal Independence Payments (PIP) letter; Adult Disability Payment (ADP) letter; or other relevant document showing you are disabled. Don't worry if you don't have any of the documents listed; we're here to assist. Feel free to submit any relevant documentation that includes your name and disability status. If you’re not sure whether you have the right documentation, please contact us and we will do our best to help you.
How much does the National Disability Card cost?
Each card costs £20, and you can add a spare card to your order for £10. The shipping cost is £3.50. If your application is rejected you will automatically receive a full refund. We accept all major debit and credit cards as well as Google and Apple Pay.
Can I use my National Disability Card to get a Disneyland Paris Priority Card?
Yes! Your National Disability Card is proof of eligibility for Disneyland Paris’ Priority Card, entitling you to 25% off your ticket or annual pass, plus priority access to shows and attractions. Learn how to apply for a Priority Card using your National Disability Card here.
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Make Access Easier with Your National Disability Card
Easily show that you may require assistance with secure visual ID.