How to Use Your National Disability Card
How to use your card to show you're disabled, including while travelling; how to get carer tickets and concessions at venues, and how to login to get online shopping discounts.
Using your card to show you're disabled
Show your card whenever you'd find it helpful for others to know you're disabled - avoid awkward conversations, judgement, or questions, and get the help and understanding you need. With its instantly recognisable International Symbol of Access, the card speaks for you.
On public transport
Show your card or wear on a lanyard to let fellow passengers know you may need assistance, a helping hand or a seat.
At airports
Show your card or wear on a lanyard to get recognised and stay visible to staff, who may direct you to the right lane, or help you avoid a queue. Fellow passengers can be more understanding when they see the card. Learn more about how to use your card at the airport.
At events or venues
Show your card to staff and fellow guests: let others know you need assistance, or even just patience - without going into symptoms or medical info.
In shops
Show your card to staff and fellow visitors to let them know you may need extra patience, understanding or help.
Show your card at venues and events
Present your card at over 600 locations in the UK and abroad as proof of eligibility for carer tickets and concessionary rates. From theme parks and cinemas to theatres and attractions, you no longer have to carry around sensitive, cumbersome paperwork as proof of disability. Learn more about using your card at Disneyland Paris.
1. Find the venue you're interested in on our website
Search or browse the 'Days Out' or 'Leisure & Entertainment' categories.
2. Follow the instructions to get tickets
Log in with your unique card number to see exactly how to get concessions and/or carer tickets at that venue.
3. Show your National Disability Card at the entrance
Most venues ask to see your physical card at the entrance as proof of eligibility for the carer ticket or disability concession.
Use your card to get online disability discounts
As a card holder, you also get to save hundreds of pounds a year on everyday essentials. Find the brand you're shopping with on our website, then log in with your unique card number to discover how to get the discount. You'll see either a discount code to use at checkout, or you'll be able to purchase your discounted gift card directly.
1. Browse our Discounts and Benefits page to find your favourite brands
Click on each brand and log in with your unique card number to see exactly how to get each discount.
2. How to use discount codes when shopping online
Copy your discount code from our website to the brand's website checkout, and enjoy your savings.
3. How to use our discounted gift cards in store or online
Check out securely online within 2 minutes - your discount will be automatically applied, and your gift card is emailed to you instantaneously. Learn more about how to use discounted gift cards.
“The card has helped members of the public recognise why I may become overwhelmed in certain situations and also members of staff are now quick to assist me. The card is a physical visibility of the hidden disability.”
Travis
“I think the card is absolutely fantastic and a life saver for my daughter! She has a rare and hidden disability and this card allows us to feel ‘seen’. As well as discounts for her swimming lessons, theatre tickets, local attractions around Cornwall, it has also given her a disability pass at theme parks such as Disney and ZooMarine in Portugal.”
Jenna
“I’ve just used two gift cards for the first time. Sainsbury’s and M&S - relatively easy to do. Only little savings but they will add up! I’m grateful for any help so thank you very much.”
Jenny
Simplify Everyday Interactions with National Disability Card
Experience smoother travel experiences and easier access to venues with this easy-to-carry visual ID
FAQs
Where is the National Disability Card accepted?
View all 600+ venues that accept the National Disability Card as proof of eligibility for concessions and discounts. Your card may also be accepted at other venues, at the organisation’s discretion. We recommend that you check with the venue before travelling. We are actively working on expanding our list of partners: if you would like your organisation to offer a concession exclusively to National Disability Card holders, please get in touch with us.
How can I login to view discounts?
If you are a card holder, you can log in to view card holder discounts when prompted by using the unique card number printed on the front of your card. The number starts with 'UK-'. If you can’t login, please ensure that you are using the correct unique card number as printed on the front of your card, which is normally 19 digits over two lines. If you continue to have problems logging in or your unique card number does not allow you to login, please contact us.
Can I use my National Disability Card to get a Disneyland Paris Priority Card?
Yes! Your National Disability Card is proof of eligibility for Disneyland Paris’ Priority Card, entitling you to 25% off your ticket or annual pass, plus priority access to shows and attractions. Learn how to apply for a Priority Card using your National Disability Card here.
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Make Access Easier with Your National Disability Card
Easily show that you may require assistance with secure visual ID.