If you have a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities then you are eligible.

What do ‘substantial’ and ‘long-term’ mean?

‘Substantial’ is more than minor or trivial; ‘long-term’ means 12 months or more.

Who is eligible for a National Carers Card?

Anyone, including children and adults, who looks after someone who needs help because of their illness, frailty, disability, mental health problem or addiction and cannot cope without support is eligible for a National Carers Card. This includes family members, friends, volunteers and professionals who help look after someone.

What documentation is required for a National Disability Card?

We know there is a lot of bureaucracy involved in being disabled, so we have done our best to make it easy for you to apply for a card.

Use your phone or computer to upload a photo of a document easily using the online application form. The document must show the cardholder's name and that they are disabled.

Here are some examples of the sort of documents we accept:

  • Back of your Blue Badge

  • Disabled persons' Freedom Pass

  • Disabled persons' Bus Pass

  • A letter from your doctor or other relevant medical letter

  • Disability Living Allowance (DLA) decision letter

  • War Pensioners' Mobility Supplement letter

  • Personal Independence Payments (PIP) letter

  • Other relevant document showing you are disabled

Don't worry if you don't have exactly what is listed - we're here to help so send us something relevant that shows your name and that you are disabled.

What documentation is required for a National Carers Card?

No documentation is required but you must self-certify by ticking the box on the application form declaring that you look after someone who needs help because of their illness, frailty, disability, mental health problem or addiction and they cannot cope without your support.

How much does it cost?

£15 for each card. Postage is £1.25 and your card will be sent to a UK address via Royal Mail First Class post. If your application is rejected you will receive a full refund.

When will I receive my card?

Your card will be sent to a UK address via Royal Mail First Class post. Delivery is usually the next working day including Saturdays.

What is on the card? / How long is it valid?

The card contains:

•    name of the cardholder

•    photo of the cardholder

•    date of birth of the cardholder (optional)

•    card expiry date (valid for two years from the date of issue)

•    unique card number

The card is protected by a number of unique security features such as a special overlay on both sides of the card. 

Rules for Photos

Your photo must be:

•    clear and in focus

•    in colour

You can use a photo taken with your phone, but you must include your head, shoulders and upper body.

Contacting us

If you have any further questions please do not hesitate to contact us using the contact us page.

Who is eligible for a National Disability Card?